Terms and Conditions (03/01/2025)

By engaging with our services, you agree to the following terms:

1. Limitation of Liability

(a) To the maximum extent permitted by law, Ripley Dynamics (the "Company") limits its liability for any defect in the goods it manufactures and supplies (the "Goods") to, at its sole discretion:

  • The replacement of the Goods or the supply of equivalent goods;

  • The repair of the Goods;

  • The reimbursement of the cost of replacing the Goods or acquiring equivalent goods; or

  • The reimbursement of the cost of having the Goods repaired.

2. Australian Consumer Law (ACL) Compliance

(a) Nothing in these terms excludes, restricts, or modifies any rights, remedies, or guarantees provided under the Competition and Consumer Act 2010 (Cth) (including the Australian Consumer Law) or any other applicable law that cannot be excluded.

(b) If the Goods are not typically acquired for personal, domestic, or household use or consumption, the Company’s liability for failure to comply with a consumer guarantee is limited, at its discretion, to one of the remedies specified in clause 1(a).

3. Exclusion of Indirect Loss

(a) To the extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential loss or damage, including but not limited to:

  • Loss of profits;

  • Loss of revenue;

  • Loss of business opportunities;

  • Delays or failures in the performance of the Goods.

4. Exclusion of Implied Terms

(a) Except as expressly set out in these terms or required by law, all warranties, conditions, and guarantees implied by statute, common law, or custom are excluded from this agreement.

5. Notice of Claims

(a) Any claim regarding defects in the Goods must be submitted in writing within 14 days of the defect becoming apparent. Failure to notify within this period may result in the claim being denied at the Company’s discretion.

6. Force Majeure

(a) The Company shall not be liable for any failure to perform its obligations due to events beyond its reasonable control, including but not limited to:

  • Natural disasters;

  • Acts of government;

  • Strikes;

  • Supply chain disruptions;

  • Unforeseen manufacturing issues.

7. Definitions

(a) Customer refers to any individual, business, or entity that purchases, acquires, or otherwise receives the Goods from the Company under the terms of this agreement.

8. Quotations

(a) Any estimate provided is an approximation and not a guaranteed final price. Estimates are based on the information provided by the client regarding project requirements and are subject to change upon finalization of project details.

(b) Clients will be notified prior to any cost adjustments.

(c) Estimates are valid for 7 days from the date of issuance.

(d) A 50% deposit is required before work commences.

9. Invoicing

(a) Invoices are issued on a Net 10 (14 Days) basis, unless otherwise stated.

(b) Late payment fees are charged at 2% compounding monthly.

10. Works

(a) The Company reserves the right to refuse work for any reason.

(b) Cancellations by the client, for any reason, will incur a 10% project value cancellation fee.

(c) Unless otherwise agreed upon, source files and project data shall not be provided to the client.

(d) For 3D printing services, a standardized tolerance of +/- 0.3mm is accepted.

11. Delivery Time

(a) The Company shall make all reasonable efforts to meet agreed delivery deadlines but shall not be liable for delays caused by factors beyond its control, including:

  • Acts of God;

  • Natural disasters;

  • Strikes and labor disputes;

  • Supply chain disruptions;

  • Transportation issues;

  • Governmental actions.

(b) In the event of a delay, the Company agrees to cover a maximum of $110 (all-inclusive) for freight costs.

(c) The Company shall not be responsible for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, or business opportunities due to such delays.

12. Revisions

(a) If a revision is requested, the estimated delivery timeframe shall be reset.

(b) Revisions shall be treated as new work, and additional quotations shall be provided either in writing or orally.

(c) If the client declines to proceed with a revision, any prior completed work will be charged at full rates based on the original quotation.

(d) Either party reserves the right to refuse a revision request.

These terms are binding upon engagement of our services. By proceeding, you acknowledge and accept the conditions outlined above.